Frequently Asked Questions

Find answers about our free file conversion service, zero-storage privacy policy, and comprehensive tool suite including image conversion, compression, and cropping.

General Questions

Technical Capabilities

Privacy & Security

Troubleshooting

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Frequently Asked Questions

General Questions

What tools are available on iConvert?

How much does iConvert cost?

Do I need to create an account?

Can I use multiple tools in the same session?

Technical Capabilities

What file formats do you support?

Can I compress images while converting?

How does the image cropping feature work?

Can I convert multiple files at once?

Do you support mobile devices?

Which browsers are supported?

Privacy & Security

How do you protect my files?

Do you store any of my files?

Can you see my file contents?

How do you handle metadata?

Are my files used for AI training?

Troubleshooting

Why isn't my file converting?

The image cropper isn't working properly

I'm having issues with RAW camera files

Can I recover a file I accidentally deleted?

The website is running slowly

Still Have Questions?